Continental Tyre PJ Malaysia Sdn Bhd

With sales of 32.7 billion in 2012, Continental is among the leading automotive suppliers worldwide and currently has approximately 170,000 employees in 46 countries. The Tire division includes the Passenger and Light Truck, the Commercial Vehicle Tire and the Industrial Tire business units, as well as the Two-Wheel Tire activities. As one of the world's leading tire manufacturers with more than 38,000 employees, the division achieved cumulative sales of more than 7.2 billion in 2010. The Tire division currently has 22 production and development locations worldwide. The broad product range and continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility. In addition to our investments in technology, innovations and furture markets, Continental PJ Malaysia Sdn Bhd Is currently looking to recruit highly qualified talents for various departments at Petaling Jays, Selangor. We challenge you to apply for the following positions:-

Field Service Executive
Job Description
Responsibilities:
  • Ensure tire warranty inspections meet Corporate Customer Service standards
  • Provide competitive warranty services to customers in a fast, fair and reliable manner
  • Handle complaints "on site" and inspect casings in line with local CS processes
  • Provide support in preparing technical finding reports
  • Oversee analysis, evaluations and reporting of product quality and performance
  • Analyze the complaint data and advise on early warning processes
  • Evaluate and report on product performance versus competition and identify gaps for bench marking
  • Identify, prioritize and document appropriate VIP customers (fleets, dealers) for PPM activities
  • Ensure qualified resolution of technical or product related matters from market users, fleets and dealers
  • Support the local Sales & Marketing team's technical requirements
  • Provide technical training to users, fleets and dealers
  • Provide "on site" field engineering support

Requirements:
  • Diploma/Degree in Customer Service, Mechanical Engineering or its equivalent
  • Minimum 2 years' experience in the automotive field


For more Information or online application, please submit your CV with a recent photo to:-

Email : recruitment@conti.my 
Phone : 03-77878974 (Salmah Hasni)
Address : CONTINENTAL TYRE PJ MALAYSIA SDN BHD (4296-K) No. 4 Jalan Tandang, 46700 Petaling Jaya


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